AI never sends without approval
ZestInbox can summarize, recommend, and draft. A real person still reviews and sends the final reply.
- Drafts stay editable
- No automatic AI sending
- The owner or agent approves the response
Simple safeguards
AI helps with support. You stay in control.
ZestInbox is designed around a simple promise: AI prepares the work, but your business approves the reply before it reaches the customer.
Customer messages are protected
Messages stay connected to the right workspace so a business can review support history in one place.
- Workspace-based tickets
- Customer contact details kept with the conversation
- Simple delete/export controls planned
Widget abuse checks
Public messages should be checked before expensive AI processing or email sending starts.
- Message validation
- Rate-limit friendly flow
- Spam and bot protection ready for rollout
Team and account access
Protected sessions and workspace membership checks keep private support work behind login.
- Login-protected workspace
- Owner-controlled access
- Billing and settings separated from public pages
Safer support without a complicated setup.
Add one widget, review AI-prepared replies, and keep the final customer response in human hands.
Start beta